Thoughts on difficult discussions

We are all faced with the need to have a difficult discussion whether it be with your significant other, your child, a colleague, a boss, or a direct report at some point.  As you gain experience the discussion have a better flow but they are certainly not easier to broach or prepare for.  Not addressing... Continue Reading →

Cost Containment

Cost containment is a dreaded phrase that typically is spoken around mid-year when revenue forecasts shift in the less desired direction, it doesn't have to be so scary.  This year in my hotel we started to see a down turn in both occupancy and rate so we needed to take action, being that I have... Continue Reading →

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